Update, Tuesday 16th May
The University Health Service are open and seeing patients today, but continuing to run a limited service with no access to computer systems. Please note that the Service will be closed from 1.00pm today for pre-arranged staff training.
Lincolnshire West CCG have updated their website with a list of GP practices that are open and able to offer a ‘business as usual’ service today: http://www.lincolnshirewestccg.nhs.uk/latest-update-nhs-cyber-attack/
Original Post, Monday 15th May
All NHS organisations in Lincolnshire have been affected by a ransomware cyber-attack. This includes the University Health Service based on the Brayford Pool campus in Lincoln.
The University Health Service is operating a limited service today (Monday 15 May) and patients requiring urgent attention will receive advice on the telephone or in person.
However due to the attack, the Service does not have access to medical records or appointment information, and there are therefore some types of appointment that will not be available.
If you have a pre-booked appointment with the University Health Service today please attend, and you will be seen as soon as possible. If your appointment is for a routine (pre-booked) test, including blood tests, please call the surgery later this week to reschedule.
If you have a sudden illness or injury, students are advised to seek medical help and it will be available to them. If, however, you feel unwell please call 111 or seek advice from your local pharmacy.
If you are registered with the University Health Service and would like to speak to them directly, please call 01522 870010.
NHS Lincolnshire West Clinical Commissioning Group has provided the following advice to all patients in Lincolnshire:
Please do not use A&E unless it is a life-threatening emergency. If you feel unwell you should call 111 for advice over the phone.
[If you are registered at a Lincolnshire GP practice that is not the University Health Service] please do not attend your GP practice today (Monday 15 May) unless it is an emergency. Previously booked routine appointments may not be available. Similarly, please do not use online booking or call your GP to make an appointment, as the practice will not be able to make any bookings.
Practices need time to get their systems up and running again – until this happens your GP/practice nurse will not be able to access or record in your notes or print prescriptions. They will not be able to give you test results, provide sick notes or issue repeat prescriptions.
You should visit or call your pharmacy as usual for prescriptions including repeat prescriptions (please take your current medication with you), and minor illnesses. Please do not use urgent care services including A&E to access prescriptions.
United Lincolnshire Hospitals NHS Trust (ULHT) has cancelled all routine activity at its hospitals on Monday 15 May. This includes outpatients appointments, diagnostic tests and routine operations. ULHT will contact any patients whose appointments are able to go ahead as scheduled.